Jeff Saperstein is an author, university teacher, consultant, and enabler in how technology can be used to create growth in regional economic development, success for organizations, and personal career planning.
His books and case studies are focused upon best practices for innovation. “Toyota: Driving the Mainstream Market to Purchase Hybrid Electronic Vehicles” is one of Richard Ivey Business School top ten most popular MBA case studies.
Co-founder with Hunter Hastings of Group CVC – signifying Co-creating Value with Customers – is a consulting company that applies the Service Thinking Framework to the discovery of new service innovation opportunities for clients.
Just published: Service Thinking: Seven Principles to Discover Innovative Opportunities, Business Expert Press, 2014.